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 Agent FAQWho is RIA? Why should I consider becoming a RIA Agent? What will it cost me? How do I get started? How will operating a money transfer business affect my existing business? Will there be piles of paperwork? Will I really make money with RIA? Do some local money-wire companies offer higher commissions? What kind of advertising support will I get? Why should I choose RIA? Can I apply to become a RIA Agent? Who is RIA? RIA Financial Services is a worldwide money transfer company that started in 1987. Today, RIA is a recognized leader in the industry with a growing network comprised of thousands of Agents around the globe. Known for fast, dependable money transfer services, RIA uses simple, efficient electronic processing to help people send money to all corners of the world. Back to top Why should I consider becoming a RIA Agent? RIA offers you a "turnkey operation." We provide you with all of the equipment, materials, support and training you'll need to operate a money transfer business. By becoming a RIA Agent, you are gaining a source of profit that will enhance and complement your current business. Back to top What will it cost me? Nothing. There are no startup fees. There is no inventory or equipment to purchase and no fee for training. Everything you need, including world-class customer support, plus the benefits of RIA's promotional advertising and point-of-purchase posters and flyers, is supplied to you at no cost. Back to top How do I get started? Once your application has been reviewed and approved, you are well on your way. A sales support representative will install a computer, printer and/or a fax machine to accommodate order processing. The sales support representative will then take you step-by-step through the money transfer process, and will even show you how easy it is to handle problem situations. You'll have a reliable customer support team available to you and your customers day and night, seven days a week. Posters, flyers and a RIA plaque will identify you as an authorized RIA Agent, and you'll be in business. Back to top How will operating a money transfer business affect my existing business? There's no disruption to your regular business. In fact, RIA Agents usually find that handling money transfers enhances their business by bringing in new customers. The transactions are swift, usually taking less than two minutes to complete. Once a transfer is entered on the system and transmitted, our Operations Department carefully checks the transaction for accuracy and completeness. You simply hand the customer the receipt along with the assurance that the money will reach its destination. Back to top Will there be piles of paperwork? No. Paperwork is kept to a minimum. User-friendly computers let you send and store transaction information electronically. The customer receives a receipt, which lists the RIA customer service phone number. If the customer has any questions, he or she can contact a customer service representative day or night, seven days a week. Once you've processed the order, we handle the rest. Back to top Will I really make money with RIA? That will depend in part on you; but remember, RIA has an established reputation for fast, reliable service. Simply putting up a RIA sign in your front window can attract new business. Plus, our competitive pricing structure and special offers make RIA services extremely attractive to customers - that's a big advantage to your business. In addition, we offer you a generous commission structure that is significantly higher than other competitive companies. Back to top Do some local money-wire companies offer higher commissions? While some smaller, local companies may offer slightly higher commissions, it is usually do to the fact that their Agents don't have the same volume of business as RIA Agents, the same customer service resources, compliance capabilities, technical resources and/or promotional support. Not only does our worldwide service accommodate more customers and offer more destination countries, our reputation for service and reliability offers a promise of security to customers. Back to top What kind of advertising support will I get? We believe that running promotional advertising keeps the RIA name in people's minds and helps drive customers to you. Our advertising efforts range from newspaper to radio, transit advertising to television. Radio advertising is often combined with radio station appearances at store locations to promote special offers, create excitement and draw crowds. All in-store promotional materials are supplied to you. In addition, a cooperative advertising program provides Agents with added dollars to support local market advertising. Back to top Why should I choose RIA? Not only will you have an opportunity to increase your customer base, boost profits, and give your community a secure and reliable money transfer service; but by choosing RIA, you'll enjoy these RIA advantages:
How can I apply to become a RIA Agent? Yes, if you are interested in joining the RIA network, please call us at 1-800-227-4195. We are continually looking to grow our Agent Network. Back to top |
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